“Content” will include (but is not limited to) images, photos, audio, video, location data, and all other forms of information or data.
“User” or “you” or “your” refers to you, as a user of the Services. A user is someone who accesses or uses the Services for the purpose of sharing, displaying, hosting, publishing, transacting, uploading information or viewing pictures and includes other persons jointly participating in using the Services.
“Services” include any and all services, which BusLifers may offer to the User, through the Website, including, but not limited to browsing the Website, sharing stories and experiences, submitting content, creating , or communicating with other Users in the forum.
BusLifers qualifies as a Data Controller under the Regulation (EU) 2016/679 of The European Parliament and of The Council of 27 April 2016 (General Data Protection Regulation (the “GDPR”)). As such, we aim to comply with all legal obligations which the GDPR implies on Data Controllers.
1. WHAT INFORMATION DO WE COLLECT FROM OUR USERS?
BusLifers may collect and use information of and regarding its Users. We collect only data which is essential to our operations and enables us to provide you with better user experience.
1.1 Information you give or provide on the Website.
You may give us information about you by filling in various forms on the Website or by corresponding with us. This includes information you provide when you attempt to contact us, create an event, share a story, subscribe to our newsletter, write a post in our forum, comment on posts and stories, or submit any other content, where available, on the Website.
1.2 Information we collect about you.
We collect two types of information from and about our Users, including information:
by which you may be personally identified; and/or
about your internet connection, the equipment you use to access our Services and your usage details (i.e. your Internet Service Provider).
1.3 The information we collect on or through our Services may include:
(i)Personal information: Your full name, email address and other information you may provide when seeking to contact us, when sharing a story, creating an event, subscribing to our newsletter, writing a post in our forum or submitting any other content, where available, on the Website. We collect this information in order to be able to respond to any of your queries or for the purposes of identifying you as an organizer of an event and/or sending you our newsletter to which you would have voluntarily subscribed.
(ii) Preferences: Your preferences and settings such as time zone and language. We collect this information in order to provide you with a personalised experience.
(iii) Searches and other activities: The search terms you have looked up and results you selected. We collect this information in order to monitor our performance and improve our services.
(iv) Browsing information: How long you used our Services, which features you used, etc. We collect this information in order to monitor and assess the performance of our services.
(v) Communications: Between you and BusLifers support staff regarding the Services. We collect this information in order to improve your customer service experience.
(vi) Transactional information: If you make payments or purchases through our Services, we may collect payment informationWe collect this information in order to perform our contractual obligations and to facilitate a given transaction.
2. HOW WE GATHER INFORMATION FROM USERS?
2.1 How we collect and store information depends on the pages you are visiting, the activities in which you elect to participate and the Services provided. For example, you may be asked to provide information when you submit Content, subscribe for our newsletter or attempt to contact us.
3. WHAT WE DO WITH THE INFORMATION WE COLLECT? HOW LONG DO WE COLLECT IT FOR?
3.1 Like other websites, we collect information to enhance your visit and deliver more individualized content. We respect your privacy and do not share your information with anyone, except in cases when that proves .
3.2 We will retain the information we collect from you for a period of ten years. After the expiry of this period we undertake to delete any information we have collected from you.
3.3 Aggregate information and information that does not personally identify you, may be used in many ways. For example, BusLifers may combine information about your usage patterns on the Website with similar information obtained from other users to help enhance our site and Services (e.g., to learn which pages are visited the most or what features Users find the most attractive). This information does not include any information about you and does not allow anyone to identify you individually.
3.4 We may use personally identifiable information, collected on the Website, to communicate with you about your query; services and products offered by or through the Website; and other topics we think you might find of interest. Personally identifiable information collected by BusLifers may also be used for other purposes, including but not limited to Website administration, troubleshooting, facilitating transactions and other communications with you.
3.5 Certain third parties who provide technical support for the operation of our Website – our Web hosting service for example – may have access to such information. We will use your information only as permitted by law. We may also disclose your information in response to a court order, at other times when we believe we are reasonably required to do so by the applicable law, in connection with the collection of amounts you may owe to us, and/or to law enforcement authorities, whenever we deem it appropriate or necessary. Please note we may not provide you with notice prior to disclosure in such cases.
4.1 We won’t transfer information about you to third parties for the purpose of providing or facilitating third-party advertising to you. We won’t sell information about you.
4.2 We may share your account information with third parties in some circumstances, including: (1) with your consent; (2) a service provider or partner who meets our data protection standards; (3) when we have a good faith belief it is required by law, such as pursuant to a subpoena or other legal process; (4) when we have a good faith belief that doing so will help prevent imminent harm to someone.
4.3 If we are going to share your information in response to legal process, we’ll give you notice so you can challenge it (for example by seeking court intervention), unless we’re prohibited by law or believe doing so may endanger others. We will object to requests for information about users of our services that we believe are improper.
4.4 As already mentioned, your personal information may be disclosed to certain third parties who provide technical support for the operation of our Website. Our web hosting service for example, may have access to such information.
5. YOUR RIGHTS
5.1 Right to withdraw your consent
You may withdraw your consent for collecting your personal information at any time. To do so, please contact us at [email protected]
5.2 Right to change or review your information
6. ACCESSING & CORRECTING YOUR PERSONAL INFORMATION
6.1 We take reasonable steps to accurately record the personal information that you provide to us, as well as any subsequent updates.
6.2 We encourage you to review, update, and correct the personal information that we maintain about you. You may request that we delete personal data about you that is inaccurate, incomplete, irrelevant for legitimate purposes, or are being processed in a way which infringes any applicable legal requirements.
7.1 As mentioned, you may, at any time, review or change the personal information we maintain about you by contacting us. Upon your request, we will delete your contact information and personal data from our active databases.
8. CHILDREN’S PRIVACY
BusLifers does not knowingly collect personal information from children under the age of 18. If we learn that we have personal information on a child under the age of 18, we will delete that information from our servers. BusLifers encourages parents to go online with their kids.
9. GROUND FOR DATA PROCESSING
We only collect and use personal data where we have lawful grounds to do so. These include processing User personal data to provide the Services, for purposes of our legitimate interests or those of other parties, to fulfill our legal obligations, or based on consent.
These grounds may vary depending on where our users are located, but generally include processing personal data:
9.1 To provide the Services
In order to provide the Services, we must collect and use certain personal data. This includes:
User profile data, which we use to establish and maintain our subscriber database; verify User identity in our ambassador program; communicate with Users
Usage data, which is necessary to maintain, optimize, and enhance the Services
Information relating to customer support
9.2 For purposes of our legitimate interests or of other parties
This includes using personal data to maintain and enhance our users’ safety and security. For example, we use personal data to prevent the use of the Services by users who have engaged in inappropriate behaviour such as uploading inappropriate images or images which can damage the image of BusLifers, VW or any associated brand.
This also includes purposes such as combating fraud or detecting cyberattacks or unlawful attempts to extract personal information from our website.
9.3 With consent
BusLifers may collect and use personal data based on the User’s consent. For example, we may collect personal data such as your email address when you subscribe to our newsletter, when you join our ambassador program or when you upload images to our Website.
A User who has provided consent to a collection or use of their personal data can revoke it at any time, however, by revoking such consent your access to the Services may be terminated.
10. OTHER PROVISIONS
10.1 Changes to This Policy
10.2 Governing Law
11.1 BusLifers is controlled, operated and administered entirely within Switzerland.
11.2 If you are accessing BusLifers Website from another jurisdiction, please be advised that you are transferring your personal information to BusLifers in Switzerland and, by using the Website, you consent to that transfer and to abide by the applicable laws concerning your use of the Website and your agreements with us.
Address: OutVentures, Platz 3, 6039 Root D4, Switzerland